Terms & Conditions
CONDITIONS OF ISSUE
A) SEASON TICKETS
B) HOME MATCH TICKETS
YORK CITY FOOTBALL CLUB LIMITED ("CLUB")
A) SEASON TICKETS
CONDITIONS OF ISSUE
1. The ticket is issued subject to the Rules, Regulations and Byelaws of The National League, Football Association Limited, York City Football Club, and Stadium Management Company.
2. The ticket admits the holder to National League North home matches at York City Football Club on production of the season ticket at the appropriate entrance.
3. Holders must produce the Season Ticket at the turnstile.
4. Tickets are non-transferable and can not be re-sold to third parties, further to this, tickets can not be used as a prize in a lottery, competition or newspaper, without prior written consent of York City Football Club, or the event organiser where applicable. The Season Ticket will be confiscated and cancelled without compensation if used by anyone other than the person in whose name it is registered. All season ticket sales are full and final, refunds are not applicable on season tickets. Any misuse of a season ticket will result in the season ticket being removed.
5. The Club will not accept any responsibility whatsoever if the Season Ticket is lost, stolen, damaged or destroyed and duplicate tickets will not be issued, unless in exceptional circumstances. If issued an admin charge of £5 will be charged.
6. The Club cannot guarantee that a Season Ticket holder will be able to reserve a specific seat for matches other than First Team League matches for the season that the ticket is valid. However, the Club shall endeavour to give the Season Ticket holder priority to their allocated seat, subject to time constraints, for other matches whenever possible. The Season Ticket holder's seat is not guaranteed from season to season.
7. Season Ticket holders are advised to take their seats at least 30 minutes before the scheduled start of each home First Team match.
8. Season Ticket holders are required to observe the Ground Regulations currently in force, copies of which are displayed outside the stadium and on our website. Breach of any Ground or FA or League regulations may result in the season ticket being withdrawn.
9. No person may bring into the stadium or use within the stadium any equipment which is capable of recording or transmitting (by digital or other means) any audio, or audio visual material or any information or data in relation to a match or the stadium.
10. Racism and discrimination will not be tolerated by the club under any circumstances.
11. Spectators who wish to purchase, or who hold, a concessionary ticket, may be required to produce evidence of their entitlement to such a ticket.
12. Any spectator found to be in breach of any of the Ground Regulations will be ejected from the ground and may face a ban from the club premises.
YORK CITY FOOTBALL CLUB LIMITED ("CLUB")
B) HOME MATCH TICKETS
CONDITIONS OF ISSUE
1 Issue of Home Match Ticket
1.1 The issue of a Home Match Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Entry (which can be found on - or accessed via - the Club's website at www.yorkcityfootballclub.co.uk or can be provided upon written request to the Club).
1.2 Home Match Tickets are for the use of supporters of the Club only. By applying for the Home Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club and/or that you are not a supporter of the Visiting Club.
2. Admission to the Ground
2.1 By purchasing and/or accepting and/or holding a Home Match Ticket and/or using a Home Match Ticket to gain access to the Ground, you: (a) certify that you have read, understood and accepted; (b) agree to be bound by and to comply with; and (c) agree to bring to the attention of others, as required below, the Terms & Conditions of Entry.
2.2 A Home Match Ticket permits you to occupy at the Match the seat indicated on the Home Match Ticket or such other alternative seat of equivalent value as the Club may allocate to you at its reasonable discretion. The Club have also set up some areas as 'unallocated seating' and spectators can sit anywhere in these areas.
2.3 Nothing in these Conditions of Issue shall constitute or imply any entitlement to occupy the seat indicated on the Home Match Ticket in any subsequent Match or season.
2.4 Save as set out in clause 2.5 below, you shall not bring into (or use within) the Ground any equipment that is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to the Match or any aspect of it. Any person acting in breach of this provision may have such equipment confiscated and/or will be required to deliver up any tapes, films, disks or other recordings or data to the National League and/or the Club and the copyright in any such recording or transmission is hereby assigned (by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988) to the National League and/or the Club.
2.5 Mobile telephones are permitted within the Ground, provided that they are used for personal and private use only.
2.6 Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use or display within the Ground any sponsorship, promotional or marketing materials.
2.7 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 2.6 above where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.
2.8 The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.
2.9 Without prejudice to the representation at clause 1.2, above, and in light of the Home Match Ticket holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.
3. Use of Home Match Ticket
3.1 Subject to clause 3.3, below, the Home Match Ticket is issued for your sole use and you shall not sell, assign or transfer the Home Match Ticket or the benefit of it to any other person without the prior written consent of the Club. The reference to selling the Home Match Ticket includes offering to sell a Home Match Ticket (including, without limitation, via any online auction website), exposing a Home Match Ticket for sale, making a Home Match Ticket available for sale by another and advertising that a Home Match Ticket is available for purchase. For the avoidance of doubt (and by way of example only) this Home Match Ticket may not be offered as a prize in any promotion or competition; transferred, lent or sold to any third party as part of a hospitality or travel package; given to a third party who agrees to buy some other goods or services; or used for any other commercial purpose (all save as expressly authorised by the National League or the Club).
3.2 The unauthorised sale or disposal of a Home Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Home Match Ticket has been sold illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the National League who may in turn notify other clubs and/or the relevant law enforcement authorities. The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at matches.
3.3 If more than one Home Match Ticket is issued to you, one Home Match Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business. Such transfer to any Guest will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to and bind each Guest as if he/she was the original purchaser of the Home Match Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or SMC and/or any police officer. In the event that you and/or your Guest(s) are unable to use any Home Match Ticket then you may transfer that Home Match Ticket(s) to a natural person who is known to you personally and who would be entitled (under the Terms & Conditions of Entry and otherwise) to purchase such Home Match Ticket and attend such Match PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business. Such transfer will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 4.3 below) apply to and bind the transferee as if he were the original purchaser of the Home Match Ticket (and you must inform the transferee of this). You will provide the name and address of the transferee when asked to do so by any official, steward or employee of the Club and/or SMC and/or any police officer.
3.4 The Home Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or SMC or any police officer. The Club reserves the right to require the immediate return of the Home Match Ticket at any time.
3.5 Any Home Match Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Home Match Ticket shall be nullified. Any person seeking to use a Home Match Ticket in breach of the Terms and Conditions of Entry in order to gain entry to the Ground or remain at a Match may be considered to be a trespasser and may be refused entry to, or ejected from, the Ground in respect of a particular Match and/or may have his/her Home Match Ticket cancelled or withdrawn. In the event of any cancellation and withdrawal in accordance with this clause 3.5, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of any profits made from an unauthorised use of a Home Match Ticket.
4. Changes to Dates, Refunds & Exchanges
4.1 No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. Subject to clause 4.2, below, the Club reserves the right to reschedule any Match without notice and without any liability whatsoever.
4.2 In the event of the postponement or abandonment of the Match (or if the Match has, for any reason, to be played out of view of the public), you will be entitled to receive a full refund (including any booking and/or administration fee) or receive the equivalent ticket for the subsequent re-arranged Match via such application procedure as the Club stipulates. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.
4.3 In order to obtain a refund, the Home Match Ticket must be returned to the Club's ticket office no later than 24 hours before the commencement of the rearranged Match. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Home Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the Club.
4.4 Tickets purchased for games that have not been postponed or abandoned are refundable provided that the tickets are returned to the Ticket Office at least 24 hours prior to the advertised kick off time. Tickets returned after this time will only be refunded in extenuating circumstances, as decided by the Club. No refunds will be given for tickets returned after a game that has been played under any circumstances.
5. Lost or Stolen Home Match Tickets
5.1 In order to gain admission to the Ground, the Home Match Ticket must be presented in its entirety at the Match.
5.2 The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Home Match Ticket.
6. Cancellation & Withdrawal of Home Match Ticket
6.1 Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry to cancel and withdraw any Home Match Ticket issued to you. Any breach of Ground Regulations can also result in cancellation and withdrawal of any Home Match Ticket.
In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following actions shall constitute serious breach of the Terms & Conditions of Entry:
6.1.1 smoking in designated non-smoking areas;
6.1.2 being (or appearing to be) drunk or intoxicated;
6.1.3 persistent standing in seated areas whilst the Match is in progress;
6.1.4 The sale or transfer of a Home Match Ticket to any person;
6.1.5 the deliberate misuse of a Home Match Ticket;
6.1.6 any misrepresentation in relation to clause 1.2, above;
6.1.7 the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or discriminatory.
6.1.8 the throwing of any object within the Ground that may cause injury or damage to people or property without lawful authority or excuse;
6.1.9 the use of foul, obscene, abusive, racist and/or discriminatory language and/or gestures;
6.1.10 the chanting of anything of an indecent, discriminatory or racist nature;
6.1.11 fighting, or engaging in and/or inciting violence;
6.1.12 bringing any of the following into the Ground (or using them within the Ground): illegal drugs; other illegalsubstances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety;
6.1.13 entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
6.1.14 the supply of any misleading or incorrect information in any application;
6.1.15 any breach of clauses 2.4 or 2.5, above; and
6.1.16 any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Home Match Ticket.
6.2 If a Home Match Ticket holder is not 16 years old or over, his/her parent(s) and/or guardian(s) are responsible for his/her actions, conduct and compliance with the Terms and Conditions of Entry.
6.3 In the event that your Home Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion and to notify FIFA, UEFA, The Football Association, The Football League, The National League and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification).
7 Filming, photography and taping
7.1 All Home Match Ticket holders who enter the Ground acknowledge that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them and may also be used in televised coverage of the game and/or for promotional or marketing purposes by the Club, the National League or others, and use of a Home Match Ticket to enter the Ground constitutes consent to such use.
8 Exclusion of Liability
8.1 The Club and SMC hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or Stadium Management Company.
8.2 Neither the National League nor the Club nor the SMC shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.
9.1 The invalidity or partial invalidity of any provision of these Conditions of Issue shall not prejudice or affect the remainder of these Conditions of Issue, which shall continue in full force and effect.
9.2 The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Conditions of Issue or by law shall not constitute a waiver of that right, power or remedy.
9.3 The Terms and Conditions of Entry constitute the entire agreement between the Club and the Home Match Ticket holder and neither the Club nor the Home Match Ticket holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.
9.4 Notwithstanding any other provision in these Conditions of Issue and with the exception of FIFA, UEFA, The FA, the Football League, and National League no other person other than you or the Club or the SMC has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Conditions of Issue. Nothing in these terms of conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.
9.5 These Conditions of Issue and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales in relation to any dispute or claim arising out of or in connection with these Conditions of Issue (including in relation to any non-contractual disputes or claims).
In the Conditions of Issue the following words and phrases shall have the following meanings:
- "Club" means York City Football Club.
- "Conditions of Issue" means these terms and conditions governing the issue and use of a Home Match Ticket.
- "Ground" means the football stadium and all other locations owned, occupied or utilised by the Club.
- "Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground.
- "Guest" means a relative, friend, colleague and/or companion to the disabled who would be entitled to purchase a Home Match Ticket under the Terms & Conditions of Entry.
- "Home Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.
- "Match" means that National League football match in which the Club participates and that takes place at the Ground as designated upon the ticket to which these Conditions of Issue apply.
- "SMC" means Stadium Management Company.
- "Terms & Conditions of Entry" means each of the rules and regulations of FIFA, UEFA, The Football Association, The Football League ("EFL"), and National League; the Ground Regulations; and the Conditions of Issue.
- "Visiting Club" means the football club playing against the Club.